ConCloud

Privacy Policy

Last updated: August 4, 2025

Thank you for choosing to be part of our community at Concloud (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

• Information We Collect
  We may collect and process the following types of information:

  1. Personal Information: such as your name, email address, phone number, designation, and organization — when you register or contact us.
  2. Device Information: including IP address, device type, OS version, unique device identifiers.
  3. Usage Data: such as the features you interact with, session duration, error logs, and general usage analytics.
  4. Location Data: only if explicitly permitted by you, to provide relevant in-event navigation or nearby suggestions.

• How We Use Your Information
  We use your information for the following purposes:

  1. To deliver and manage your access to events and features within the app.
  2. To personalize your app experience (e.g., agenda management, profile visibility).
  3. To monitor and improve the performance, security, and usability of the app.
  4. To send notifications, updates, or administrative communications.
  5. To respond to your queries and provide technical support.

• Sharing Your Information
  We do not sell your personal data. However, we may share your information with:

  1. Service Providers that help us run the app and manage analytics, cloud storage, or messaging services.
  2. Event Organizers for whom the event is being hosted, if required to facilitate attendance or interactions.
  3. Legal Authorities if required by law or to protect the rights and security of the app and its users.

• Data Security
  We use industry-standard encryption and security protocols to protect your data. However, no transmission or storage system is 100% secure. By using Concloud, you acknowledge these risks.

• Your Rights and Choices
  You may have certain rights depending on your location, including::

  1. Accessing, correcting, or deleting your personal data.
  2. Opting out of communications.
  3. Withdrawing consent for data usage (where applicable).
  4. Requesting details about how your data is used.
  5. To make a request, email us at: 📧 developer@ruedakolkata.com.

• Children’s Privacy
  Concloud is not intended for children under the age of 13. We do not knowingly collect data from children. If we discover that we’ve unintentionally collected data from a child, we will promptly delete it.

• Changes to This Policy
  We may update this Privacy Policy periodically. Updates will be posted on this page, along with a revised “Last updated” date. Continued use of the app after changes means you accept the updated terms.

• Contact Us
  If you have any questions about this Privacy Policy or need assistance with your data, you can reach us at:

  1. developer@ruedakolkata.com
  2. Concloud | 75960 71515